We call it a "kit" because we sell the trophies unassembled. Unassembled column...

Our online store has numerous trophy sizes and styles. Each of these ha...

Many of our kits ship unassembled. The assembly is very easy and typically the only tool required...

We are located in Jacksonville, Florida. Orders ship from this location. Location info

All orders must be prepaid before we begin work, but we have a way to pay by check:Please visit o...

We do have a page on our website that shows all of our current promotions and codes - you can see...

If it's been less than 2 weeks since you placed the order, you can get a copy of your invoice rec...

If you need to pay by check - here is how it will work - You will go to website and load your sho...

In most cases, we have received your order, and we will be processing it today. That timeout mess...

Some coupon websites harvest deals from our site and some of the deals listed are no longer activ...

We accept Mastercard, Visa, Discover, and American Express cardsIf you need to pay by check, plea...

We have the IRS for W9 available at the following link W9 Form

We have the form 889 available for download at this link

We collect sales tax in our home state of Florida and a number of additional states where we are ...

While we do not specifically offer wholesale pricing, our pricing model is typically less than re...

Logos can be used on nameplates you purchase and on some products, but not on the free nameplates...

It's easy to enter text for each item as you add to the shopping cart. However, if you have quite...

The link to upload a file will be on the "Thank You" page where the receipt is shown, after the o...

Laser engraving requires a high resolution image. We cannot use photos, nor can we use images wit...

For the nameplates that come with our kits, the font is always Arial Bold.For custom nameplates o...

Some items can be returned and returns do require a return authorization.Returns to require a Ret...

If you have received an order that has damaged/broken item(s), please send us a message right awa...

We ship worldwide and you can find more info on shipping on the Shipping info page.

Shipping costs are calculated in "real time" by our shopping cart. The cart will connect with the...

Thank you for contacting us. The website will show you the dates. Currently we are meeting these ...

The proofing process is part of production, and since we don't charge any setup or design fees, w...

Logos can be used on nameplates you purchase and on some products, but not on the free nameplates...

Our online store has numerous trophy sizes and styles. Each of these ha...

In the product description (scroll down) you can see the small thumbnail images for the option ch...

Our kits are very easy to assemble. Most product pages for our kits have assembly videos shown o...

It's usually best to purchase our universal kits that have the hardware pre-calculated. You get e...

You can find the shopping cart here - Shopping Cart. If you would like to begin shopping, you can...

The link to upload a file will be on the "Thank You" page where the receipt is shown, after the o...

We offer numerous types of plates and processes for creating them. Our most popular are the subli...

Creating an account is optional, but if you forgot your account password, you can use the  "...

Our office hours are 9am to 5:30pm eastern US time.Our toll free phone (1-888-767-4954) hours are...

We offer complete personalized labels for the best price anywhere. We have real metal trophy nam...